{"id":33524,"date":"2022-03-22T09:01:17","date_gmt":"2022-03-22T08:01:17","guid":{"rendered":"https:\/\/www.counselling.nl\/frequently-asked-questions\/"},"modified":"2026-05-27T14:48:36","modified_gmt":"2026-05-27T12:48:36","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.counselling.nl\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row el_class=&#8221;faq-behandelingen&#8221;][vc_column]<h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h1 wpex-text-left vc_custom_1751018306822\"><span class=\"vcex-heading-inner wpex-inline-block\">Frequently asked questions<\/span><\/h1>[vc_column_text css=&#8221;.vc_custom_1776774130527{margin-bottom: 20px !important;}&#8221;]Below you will find frequently asked questions about the Academy for Coaching and Counselling (ACC) and its courses and modules.[\/vc_column_text]<div class=\"vcex-shortcode wpex-clr\"><div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='veelgestelde-vragen-algemeen' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/pages\/33524' id='ewd-ufaq-current-url' \/>\n\t<div class='ewd-ufaq-expand-collapse-div'>\n\n\t<span class='ewd-ufaq-expand-all ewd-ufaq-hidden' tabindex=\"0\">\n\t\t<span class='ewd-ufaq-toggle-all-symbol'>c<\/span> \n\t\tExpand All\t<\/span>\n\n\t<span class='ewd-ufaq-collapse-all ' tabindex=\"0\">\n\t\t<span class='ewd-ufaq-toggle-all-symbol'>C<\/span>\n\t\tCollapse All\t<\/span>\n\n<\/div>\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43787-TmVUuiwOc8' data-post_id='43787'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow can I receive more information about coaching courses?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>There are several ways to find out more about the coaching and counselling courses and modules offered by the Academy for Coaching and Counselling:<\/p>\n<ul>\n<li>You can sign up for our <a href=\"https:\/\/www.counselling.nl\/en\/newsletter\/\" target=\"_blank\" rel=\"noopener\">newsletter<\/a>.<\/li>\n<li>Visit one of our free <a href=\"https:\/\/www.counselling.nl\/en\/open-house\/\" target=\"_blank\" rel=\"noopener noreferrer\">open days or online information sessions<\/a>.<\/li>\n<li>Request our free <a href=\"https:\/\/www.counselling.nl\/en\/request-our-study-guide\/\" target=\"_blank\" rel=\"noopener\">study guide<\/a>.<\/li>\n<li>Send an email to <a href=\"mailto:info@counselling.nl\" target=\"_blank\" rel=\"noopener\">info@counselling.nl<\/a> or call us on +31 (0) 85 06 06 023 and receive information and advice from our study advisor.<\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43788-sRfFDprVcG' data-post_id='43788'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow do I know if a coaching course suits me?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Are you wondering whether the coaching profession and\/or a coach training programme would suit you? Take the test on our website and discover whether a career in this field suits you. <a href=\"https:\/\/www.counselling.nl\/en\/test-do-you-want-to-become-a-coach\/\" target=\"_blank\" rel=\"noopener\">Click here<\/a> to take the test. <\/p>\n<p>You can also send an email to <a href=\"mailto:info@counselling.nl\" target=\"_blank\" rel=\"noopener\">info@counselling.nl<\/a> or call us on +31 (0) 85 06 06 023 for information and advice from our study advisor.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43930-yxGrkPfRrf' data-post_id='43930'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhich coaching course is right for me?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you are unsure which training programme would suit you best, there are several ways to explore the options:<\/p>\n<ul>\n<li>Visit one of our <a href=\"https:\/\/www.counselling.nl\/en\/open-house\/\" target=\"_blank\" rel=\"noopener noreferrer\">open days<\/a>. During these events, it is possible to meet our teachers and former students and find out more about our programmes. <\/li>\n<li>Call us on +31 (0) 85 06 06 023 or email us at <a href=\"mailto:info@counselling.nl\">info@counselling.nl<\/a>. One of our staff members will be happy to explore with you what training programme suits you best. <\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43931-Z0gq7xRsOf' data-post_id='43931'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tAre the training programmes of the Academie for Coaching and Counselling certified and\/or accredited?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>At the Academy for Coaching and Counselling (ACC), quality is of the utmost importance. This is reflected in the various certifications, accreditations and quality marks we hold.<\/p>\n<p>The ACC is a member of the <a href=\"https:\/\/www.nrto.nl\/\" target=\"_blank\" rel=\"noopener noreferrer\">NRTO<\/a> (Nederlandse Raad voor Training en Opleiding) and has been awarded the NRTO quality mark. This quality mark demonstrates that we are a reliable and professional training institute. We are also registered with the <a href=\"https:\/\/www.crkbo.nl\/Page\/Short_Introduction\" target=\"_blank\" rel=\"noopener noreferrer\">CRKBO<\/a>, which means that our programmes are exempt from BTW (VAT). The combination of these registrations gives our students the assurance that they are studying with a recognised educational institute, while not having to pay VAT on their tuition fees.<\/p>\n<p>In addition, the ACC is recognised by several professional associations, including the <a href=\"https:\/\/www.counselling.nl\/en\/lvsc\/\" target=\"_blank\" rel=\"noopener\">LVSC<\/a>, <a href=\"https:\/\/www.counselling.nl\/en\/nfg\/\" target=\"_blank\" rel=\"noopener\">NFG <\/a>and <a href=\"https:\/\/www.counselling.nl\/en\/iac\/\" target=\"_blank\" rel=\"noopener\">IAC<\/a>. You can have access to membership of one or more of these professional entities, as well as become an aspiring or student member during the training programme. In addition, it is possible to join other professional associations after completing our training programmes, such as the <a href=\"https:\/\/www.counselling.nl\/en\/nobco\/\" target=\"_blank\" rel=\"noopener\">NOBCO<\/a>, <a href=\"https:\/\/www.counselling.nl\/en\/icf\/\" target=\"_blank\" rel=\"noopener\">ICF<\/a> and NOLOC.<\/p>\n<p>The ACC has also successfully acquired an institutional accreditation with the SKB (Stichting Keurmerk Beroepsscholingen), where we were awarded the classification \u2018excellent\u2019. In addition, most of our training programmes have been independently accredited by the SKB. You can read more about it on <a href=\"https:\/\/www.counselling.nl\/en\/skb\/\" target=\"_blank\" rel=\"noopener\">this page<\/a>.<\/p>\n<p>Read more about accreditation and recognition on <a href=\"https:\/\/www.counselling.nl\/en\/accreditation-and-recognition\/\" target=\"_blank\" rel=\"noopener\">this page<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43932-e086X25HQZ' data-post_id='43932'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat are the admission requirements for the training programmes?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Participants are expected to have completed at least Secondary Vocational Education (Dutch MBO level 4), as well as sufficient life experience and motivation.<\/p>\n<p>To take part in our specialisation programmes (e.g. Coaching and Counselling Year 2), it is required that participants have already completed a training programme in coaching and\/or counselling (such as <a href=\"https:\/\/www.counselling.nl\/en\/trainings\/coaching-and-counselling\/\" target=\"_blank\" rel=\"noopener\">Coaching and Counselling Year 1<\/a>) and meet the required <a href=\"https:\/\/www.counselling.nl\/en\/the-competences-for-coaching-and-counselling\/\" target=\"_blank\" rel=\"noopener\">coaching competencies<\/a>. The specific entry requirements per training programme can be found in the \u2018Details and prices\u2019 section of that programme on our website.<\/p>\n<p>Based on our experience, we believe that a certain level of life experience is important in order to guide clients in a meaningful way. For this reason, students must be at least 18 years of age to enrol.<\/p>\n<p>If you have any further questions about this, please feel free to <a href=\"https:\/\/www.counselling.nl\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43933-CjhqcHyGdx' data-post_id='43933'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tCan I participate in a training programme if I have a physical disability?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Our coaching and counselling programmes are also accessible to people with physical disabilities. We have previously supported students with visual and hearing impairments, amongst others. Most of our locations are also wheelchair accessible. If you have a physical disability that we should take into account, please feel free to <a href=\"https:\/\/www.counselling.nl\/en\/contact\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a> to discuss the available options.   <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43934-I64wqZYowN' data-post_id='43934'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tCan I get any exemptions?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p><strong>Coaching and Counselling Year 1<\/strong><br \/>\nNo exemptions are granted for individual parts of the Coaching and Counselling Year 1 programme. All participants are required to complete the full programme. This supports group dynamics and ensures that all participants achieve the same level upon completion.<\/p>\n<p><strong>Coaching and Counselling Year 2 and specialisation programmes<\/strong><br \/>\nFor Coaching and Counselling Year 2 or one of the specialisation programmes, it is possible to apply for exemption from following the compulsory Coaching and Counselling Year 1. An exemption may be granted if a participant has previously completed a coaching and\/or counselling training programme in which the required coaching competencies were sufficiently covered and which was completed with a diploma or certificate. To apply for an exemption, you can complete our exemption request form and submit it to the ACC. This form can be requested digitally by sending an email to <a href=\"mailto:info@counselling.nl\" target=\"_blank\" rel=\"noopener\">info@counselling.nl<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43935-FPuuyRxwsN' data-post_id='43935'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhy do I need to complete a questionnaire when enrolling in a training programme at the ACC?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>We ask you to complete a questionnaire as part of the admission process for our training programmes. We do this to ensure that you have made the right choice and to rule out any factors that might prevent you from successfully completing the programme. This benefits both your personal development and group dynamics.  <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43936-MZIvQxDyZt' data-post_id='43936'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tUntil when can I cancel my registration?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Dutch consumer law applies to our courses. This means that you may cancel your enrolment free of charge up to fourteen days after registration. For more details about cancelling your enrolment, please refer to our <a href=\"https:\/\/www.counselling.nl\/en\/general-terms-and-conditions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Terms and Conditions<\/a>.  <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43937-EKjITydRge' data-post_id='43937'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat are the requirements for obtaining my diploma?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>To obtain a diploma for one of our programmes, the following requirements must be met:<\/p>\n<ul>\n<li>All tuition fees must have been paid in full;<\/li>\n<li>A passing result must have been obtained for the trainer assessment;<\/li>\n<li>If the programme includes a theory exam, a minimum grade of 6 must have been achieved;<\/li>\n<li>A passing result must have been obtained for the portfolio;<\/li>\n<li>If the programme includes a practical exam, a sufficient result must have been obtained;<\/li>\n<li>The minimum attendance requirement for the class days must have been met.<\/li>\n<\/ul>\n<p>The attendance requirements and specific diploma requirements are listed on the webpage of the relevant programme.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43938-qgfb2mHDGo' data-post_id='43938'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhen will I receive my diploma?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>You will receive your certificate or diploma by post no later than four weeks after passing your exams and having your portfolio approved.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43939-iLsyguXpWD' data-post_id='43939'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat is a professional association and what can it do for me?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>A professional association consists of a group of people with a similar educational background or profession who have joined forces to organise certain matters collectively. Professional associations represent the interests of their members and take on a variety of responsibilities. For example, they may assess the quality of training programmes, maintain contact with health insurers and help raise awareness and recognition for a profession. They may also organise information events and meetings for their members. In addition, most professional associations have a complaints officer and a disputes committee that members can make use of. You can read more about the benefits of joining a professional association on <a href=\"https:\/\/www.counselling.nl\/en\/professional-associations\/\" target=\"_blank\" rel=\"noopener noreferrer\">this page<\/a>.      <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43940-ZADZGHbCDc' data-post_id='43940'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tCan I join a professional association with a qualification from the ACC?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>The ACC training programmes are recognised by various national and international professional associations. This means that our diplomas may provide access to membership of one or more of these professional associations, and it can already be possible to become an aspiring or student member during the training programme. Read more about this <a href=\"https:\/\/www.counselling.nl\/en\/professional-associations\/\" target=\"_blank\" rel=\"noopener\">here<\/a>.  <\/p>\n<p>There are many professional associations within the field of complementary healthcare, and each association has its own admission requirements. We therefore recommend checking directly with the professional association of your choice to find out which requirements apply.  <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43941-ETyU3lMmFq' data-post_id='43941'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat career opportunities are available to me with a qualification from the ACC?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>With a diploma from the ACC, it is possible to:<\/p>\n<ul>\n<li>Start an independent coaching or counselling practice. Please refer to our pages on <a href=\"https:\/\/www.counselling.nl\/en\/professional-associations\/\" target=\"_blank\" rel=\"noopener noreferrer\">professional associations<\/a> and <a href=\"https:\/\/www.counselling.nl\/en\/legal-obligations-as-coach-counsellor\/\" target=\"_blank\" rel=\"noopener noreferrer\">legal requirements<\/a> for more information. <\/li>\n<li>Further your professional development or broaden and deepen existing knowledge as a coach or therapist.<\/li>\n<li>Work as a coach or counsellor within the business sector.<\/li>\n<li>Provide personal guidance and tailored support to patients within healthcare institutions, including nursing homes, rehabilitation centres, hospitals, clinics and hospices.<\/li>\n<li>After completing the <a href=\"https:\/\/www.counselling.nl\/en\/trainings\/addiction-and-recovery-coaching-and-counselling\/\" target=\"_blank\" rel=\"noopener\">Addiction and Recovery Coaching and Counselling<\/a> programme, support individuals directly or work for organisations within the addiction care sector. For those already working in addiction care, this programme offers valuable practical knowledge and additional professional development. <\/li>\n<li>Specialise further or continue professional development within a current role.<\/li>\n<\/ul>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43942-FePyq4f0KJ' data-post_id='43942'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tAre coaching and counselling reimbursed by health insurers or the government?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Coaching is generally not reimbursed by health insurers. This means that clients usually pay for coaching themselves, or that the costs are covered by an employer. <\/p>\n<p>Counselling may be reimbursed by some health insurers through supplementary health insurance policies. To qualify for reimbursement, counsellors must be registered in the VPMW Register of the NFG. Read more on <a href=\"https:\/\/www.counselling.nl\/en\/nfg\/\" target=\"_blank\" rel=\"noopener\">this page<\/a> about the requirements for joining the NFG.  <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43943-bi9hsAv71B' data-post_id='43943'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat are the possibilities for following a coaching or counselling programme while receiving UWV benefits?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Our training programmes are included on the UWV\u2019s <em>preferred supplier list<\/em>. This means that UWV-staff (e.g. career coaches and reintegration advisers) can arrange for their clients to study at the ACC. Are you currently receiving unemployment benefit (WW) or sick leave benefit (ZW\/WIA), and could you be eligible for a funded training programme? We then recommend contacting the UWV to explore the available options. If you qualify, you are welcome to enrol at the ACC. <a href=\"https:\/\/www.counselling.nl\/en\/payment-methods\/#payment-by-uwv\" target=\"_blank\" rel=\"noopener\">Click here<\/a> for more information.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43944-o0rImUm9no' data-post_id='43944'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat are my obligations as a coach or counsellor?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you would like to start your own practice as a coach or counsellor, there are a number of legal obligations to take into account. We have outlined the most important requirements on <a href=\"https:\/\/www.counselling.nl\/en\/legal-obligations-as-coach-counsellor\/\" target=\"_blank\" rel=\"noopener noreferrer\">this page<\/a>. <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43945-gkgPeWwbQd' data-post_id='43945'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat is the Healthcare Quality Complaints Act (WKKGZ)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Since January 1, 2017, the Healthcare Quality Complaints Act (Wet Kwaliteit Klachten Geschillen Zorg, in short: WKKGZ) has been in force in the Netherlands. This legislation requires every healthcare provider to offer clients access to both a complaints officer and a dispute resolution body. <\/p>\n<p>Are you a healthcare provider, such as a counsellor working as an independent practitioner? If so, you must be affiliated with an organisation that offers a complaints officer and a dispute resolution body. If you fail to do so, you do not comply with the WKKGZ and are no longer authorised to practise as a healthcare provider (counsellor). Read more about this on our page about <a href=\"https:\/\/www.counselling.nl\/en\/legal-obligations-as-coach-counsellor\/\" target=\"_blank\" rel=\"noopener noreferrer\">legal obligations<\/a>.   <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43946-MnQb4XzNv3' data-post_id='43946'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat is the General Data Protection Regulation (GDPR)?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>In May 2018, the General Data Protection Regulation (GDPR) came into force. This legislation concerns the protection of personal data. If you work with clients as a self-employed coach or counsellor, you will be processing personal data. It is important that this is handled with due care. The website of the Dutch Data Protection Authority explains what is expected in this regard. For more information, we refer you to <a href=\"https:\/\/autoriteitpersoonsgegevens.nl\/en\/themes\/basic-gdpr\/gdpr-basics\/the-gdpr-in-brief\" target=\"_blank\" rel=\"noopener noreferrer\">this website<\/a>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43947-zHAJOf8JxR' data-post_id='43947'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow does the ACC handle my personal data?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Since May 2018, the General Data Protection Regulation (GDPR) has been in force. This European legislation governs the protection of personal data. We strictly comply with the requirements of this legislation. You can read in our <a href=\"https:\/\/www.counselling.nl\/en\/privacy-statement\/\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Statement<\/a> how we handle your personal data.  <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43948-OzqH9IPFvL' data-post_id='43948'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tDo you have a complaints procedure?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>If you have a complaint or are dissatisfied about something, we will work together with you to find a suitable solution. We always take complaints seriously and carefully investigate the situation. In some cases, it may not be possible to reach a solution together. If this happens, you can submit your complaint to the independent disputes committee of the NRTO. You can read more about our full complaints procedure <a href=\"https:\/\/www.counselling.nl\/en\/complaints-procedure\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.    <\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div><\/div>[\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Do you have a complaints procedure? If you have a complaint or are dissatisfied about something, we will work together with you to find a suitable solution. We always take complaints seriously and carefully investigate the situation. In some cases, it may not be possible to reach a solution together. If this happens, you&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-33524","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently asked questions - Academy for Coaching and Counselling<\/title>\n<meta name=\"description\" content=\"Are you interested in a coaching course? Find answers to your questions and discover how to get started. Get in touch for study advice.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.counselling.nl\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - ACC | counselling.nl\" \/>\n<meta property=\"og:description\" content=\"For more information on coaching courses, please contact us\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.counselling.nl\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:site_name\" content=\"Academy for Coaching and Counselling\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Academie-voor-Coaching-en-Counselling-306182420059434\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-27T12:48:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.counselling.nl\/wp-content\/uploads\/2019\/01\/counsellor-coach-placeholder.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2068\" \/>\n\t<meta property=\"og:image:height\" content=\"1450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently asked questions - Academy for Coaching and Counselling\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#website\"},\"datePublished\":\"2022-03-22T08:01:17+00:00\",\"dateModified\":\"2026-05-27T12:48:36+00:00\",\"description\":\"Are you interested in a coaching course? 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