{"id":43699,"date":"2026-04-21T14:04:57","date_gmt":"2026-04-21T12:04:57","guid":{"rendered":"https:\/\/www.counselling.nl\/?post_type=ufaq&#038;p=43699"},"modified":"2026-04-21T14:04:57","modified_gmt":"2026-04-21T12:04:57","slug":"hebben-jullie-een-klachtenprocedure","status":"publish","type":"ufaq","link":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/","title":{"rendered":"Hebben jullie een klachtenprocedure?"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='date' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/en\/wp-json\/wp\/v2\/ufaq\/43699' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-43699-p63htnVOIM' data-post_id='43699'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >A<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHebben jullie een klachtenprocedure?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken. We nemen je klacht altijd serieus en onderzoeken wat er aan de hand is.\u00a0Het kan voorkomen dat we er samen niet uitkomen. In dat geval kun je je klacht voorgeleggen aan de onafhankelijke geschillencommissie van de NRTO. Lees <a href=\"https:\/\/www.counselling.nl\/klachtenregeling\/\" target=\"_blank\" rel=\"noopener noreferrer\"><u>hier<\/u><\/a> meer over onze volledige klachtenregeling.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Hebben jullie een klachtenprocedure? Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken. We nemen je klacht altijd serieus en onderzoeken wat er aan de hand is.\u00a0Het kan voorkomen dat we er samen niet uitkomen. In dat geval kun je je klacht&hellip;<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","ufaq-category":[377],"ufaq-tag":[],"class_list":["post-43699","ufaq","type-ufaq","status-publish","hentry","ufaq-category-veelgestelde-vragen-algemeen","entry","no-media"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling<\/title>\n<meta name=\"description\" content=\"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling\" \/>\n<meta property=\"og:description\" content=\"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/\" \/>\n<meta property=\"og:site_name\" content=\"Academy for Coaching and Counselling\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Academie-voor-Coaching-en-Counselling-306182420059434\/\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.counselling.nl\/wp-content\/uploads\/2019\/01\/counsellor-coach-placeholder.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2068\" \/>\n\t<meta property=\"og:image:height\" content=\"1450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/hebben-jullie-een-klachtenprocedure\\\/\",\"url\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/hebben-jullie-een-klachtenprocedure\\\/\",\"name\":\"Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#website\"},\"datePublished\":\"2026-04-21T12:04:57+00:00\",\"description\":\"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/hebben-jullie-een-klachtenprocedure\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/hebben-jullie-een-klachtenprocedure\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/hebben-jullie-een-klachtenprocedure\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\",\"item\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/ufaq\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Hebben jullie een klachtenprocedure?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/\",\"name\":\"Academy for Coaching and Counselling\",\"description\":\"Klassikale en online opleidingen tot coach en counsellor\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#organization\",\"name\":\"Academie voor Coaching en Counselling\",\"url\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.counselling.nl\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/ACC-logo-staand-260.png\",\"contentUrl\":\"https:\\\/\\\/www.counselling.nl\\\/wp-content\\\/uploads\\\/2019\\\/03\\\/ACC-logo-staand-260.png\",\"width\":260,\"height\":114,\"caption\":\"Academie voor Coaching en Counselling\"},\"image\":{\"@id\":\"https:\\\/\\\/www.counselling.nl\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/Academie-voor-Coaching-en-Counselling-306182420059434\\\/\",\"https:\\\/\\\/nl.linkedin.com\\\/company\\\/academie-voor-counselling-en-coaching\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling","description":"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/","og_locale":"en_US","og_type":"article","og_title":"Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling","og_description":"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.","og_url":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/","og_site_name":"Academy for Coaching and Counselling","article_publisher":"https:\/\/www.facebook.com\/Academie-voor-Coaching-en-Counselling-306182420059434\/","og_image":[{"width":2068,"height":1450,"url":"https:\/\/www.counselling.nl\/wp-content\/uploads\/2019\/01\/counsellor-coach-placeholder.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/","url":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/","name":"Hebben jullie een klachtenprocedure? - Academy for Coaching and Counselling","isPartOf":{"@id":"https:\/\/www.counselling.nl\/en\/#website"},"datePublished":"2026-04-21T12:04:57+00:00","description":"Wanneer je een klacht hebt of ergens ontevreden over bent, dan proberen wij samen met jou een passende oplossing te zoeken.","breadcrumb":{"@id":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.counselling.nl\/en\/ufaq\/hebben-jullie-een-klachtenprocedure\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.counselling.nl\/en\/"},{"@type":"ListItem","position":2,"name":"FAQs","item":"https:\/\/www.counselling.nl\/en\/ufaq\/"},{"@type":"ListItem","position":3,"name":"Hebben jullie een klachtenprocedure?"}]},{"@type":"WebSite","@id":"https:\/\/www.counselling.nl\/en\/#website","url":"https:\/\/www.counselling.nl\/en\/","name":"Academy for Coaching and Counselling","description":"Klassikale en online opleidingen tot coach en counsellor","publisher":{"@id":"https:\/\/www.counselling.nl\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.counselling.nl\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.counselling.nl\/en\/#organization","name":"Academie voor Coaching en Counselling","url":"https:\/\/www.counselling.nl\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.counselling.nl\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.counselling.nl\/wp-content\/uploads\/2019\/03\/ACC-logo-staand-260.png","contentUrl":"https:\/\/www.counselling.nl\/wp-content\/uploads\/2019\/03\/ACC-logo-staand-260.png","width":260,"height":114,"caption":"Academie voor Coaching en Counselling"},"image":{"@id":"https:\/\/www.counselling.nl\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Academie-voor-Coaching-en-Counselling-306182420059434\/","https:\/\/nl.linkedin.com\/company\/academie-voor-counselling-en-coaching"]}]}},"_links":{"self":[{"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/ufaq\/43699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/comments?post=43699"}],"wp:attachment":[{"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/media?parent=43699"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/ufaq-category?post=43699"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.counselling.nl\/en\/wp-json\/wp\/v2\/ufaq-tag?post=43699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}