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What are the possibilities when I receive UWV benefits?

  • Marian Kok

Our training programmes are included on the UWV’s preferred supplier list. This means that UWV-staff (e.g. career coaches and reintegration advisers) can arrange for their clients to study at the ACC. Are you currently receiving unemployment benefit (WW) or sick…

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What additional costs can I expect for the programme?

  • Marian Kok

Tuition fees include course materials by way of a study syllabus. Examination costs are also included in the training fees. Additional costs may include: Books: the mandatory literature is not included in the tuition fees. It is not necessary to…

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When do I need to pay for my training programme?

  • Marian Kok

The coaching and counselling courses must be paid for before the first day of classes. You may pay the total amount in three instalments (provided there is sufficient time before the start of the programme). On this page, you will…

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Do you have a complaints procedure?

  • Marian Kok

If you have a complaint or are dissatisfied about something, we will work together with you to find a suitable solution. We always take complaints seriously and carefully investigate the situation. In some cases, it may not be possible to…

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How does the ACC handle my personal data?

  • Marian Kok

Since May 2018, the General Data Protection Regulation (GDPR) has been in force. This European legislation governs the protection of personal data. We strictly comply with the requirements of this legislation. You can read in our Privacy Statement how we…

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What is the General Data Protection Regulation (GDPR)?

  • Marian Kok

In May 2018, the General Data Protection Regulation (GDPR) came into force. This legislation concerns the protection of personal data. If you work with clients as a self-employed coach or counsellor, you will be processing personal data. It is important…

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What is the Healthcare Quality Complaints Act (WKKGZ)?

  • Marian Kok

Since January 1, 2017, the Healthcare Quality Complaints Act (Wet Kwaliteit Klachten Geschillen Zorg, in short: WKKGZ) has been in force in the Netherlands. This legislation requires every healthcare provider to offer clients access to both a complaints officer and…

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